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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Soules

Adam Soules

October 14, 2024

5  out of  5
rating by Adam Soules
"Awesome job"
We responded:
"Adam, thank you for the fantastic review! I'm happy to know you had a great experience with our team. If you ever need further assistance, don't hesitate to reach out. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Paul Marra

October 3, 2024

5  out of  5
rating by Paul Marra
"I always have excellent help and service at Scott Davidson’s office."
We responded:
"Paul, thank you for your kind words! I'm happy to know that you consistently receive excellent help and service at our office. We truly appreciate your support and look forward to assisting you with any future needs. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Jan Sause

September 30, 2024

5  out of  5
rating by Jan Sause
"We have been so pleased with both our agent Scott Davidson, and staff Carrie Valentine and Jane. Always so helpful any time with whatever our needs are. We have had claims in the past that were taken care of promptly and fully. Everyone in this office is extremely knowledgeable, friendly, and professional. Highly recommend this group for any and all insurance needs."
We responded:
"Jan, we are happy to hear about your positive experience with Carrie and Jane. It's wonderful to know that our team was able to assist you promptly and fully with your claims and provide knowledgeable, friendly, and professional service. We appreciate your kind words and look forward to continuing to serve you. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Don Sievers

September 27, 2024

5  out of  5
rating by Don Sievers
"Scott and his staff are great to work with. They keep our coverages updated and are always available to help out when we need them. We would recommend to anyone looking a good agent and office staff."
We responded:
"Don, thank you for your wonderful review! I'm glad to know that you find our team helpful and attentive to your coverage needs. We truly appreciate your recommendation and are always here to assist you whenever needed. Your satisfaction is our priority! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Martin Prins

September 26, 2024

4  out of  5
rating by Martin Prins
"Great team willing to help in any way. Scott certainly stood up for me."
We responded:
"Martin, thank you for your kind words and positive feedback! I'm glad our team could assist you and that you felt supported. We always strive to stand up for our clients and provide the best service possible. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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dennis nichols

September 25, 2024

5  out of  5
rating by dennis nichols
"The staff at the office are always friendly & helpful."
We responded:
"Dennis, thank you for your kind words! I'm happy to know that our staff's friendliness and helpfulness made a positive impact on your experience. We're always here to assist with any of your insurance needs. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Brenda Brown

September 23, 2024

5  out of  5
rating by Brenda Brown
"I've worked with this office for years. Scott and his staff are always friendly and helpful. They encourage annual policy reviews to be sure I'm adequately covered. They listen to my needs and concerns and address them appropriately. They've been tremendous help to me during recent storm claims and helped me navigate the process making it smooth and quick. I'm glad to have this professional group in my corner!"
We responded:
"Thank you so much for your kind words, Brenda! It’s been a pleasure working with you over the years. I’m glad to hear that our team has been able to support you, especially during your recent storm claims. We’re always here to listen to your needs and ensure you have the coverage you deserve. Your trust means a lot to us! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Tamala Lauffer

August 8, 2024

5  out of  5
rating by Tamala Lauffer
"This office goes above and beyond to provide excellent customer service. The staff is knowledgeable, friendly and quick to help with your needs. I wouldn’t think of going with any other agent."
We responded:
"Hey Tamala, Thanks a lot for your awesome review! We're glad you appreciate our customer service and knowledgeable staff. We're always here to help with your needs. If you ever need anything else, just let us know! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Sidney Stecker

July 9, 2024

5  out of  5
rating by Sidney Stecker
"Wonderful, friendly, intelligent staff! They speak to you with respect and in terms you can understand. It doesn't feel like you're being sold, it feels like you're being protected. Thank you!!"
We responded:
"Thank you for your kind words, Sidney! We are glad to hear that you felt protected and well taken care of by our friendly and intelligent team. We appreciate your feedback and are here for you whenever you need us! Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Michael Hooper

June 28, 2024

5  out of  5
rating by Michael Hooper
"This is a great office to work with! Professional, friendly people that have years of experience in the insurance business!"
We responded:
"Michael, we're thrilled to hear you had a great experience with our professional and friendly team! We're grateful for your positive feedback and the trust you've placed in our experienced insurance professionals. If you ever need assistance with any insurance needs, we're here for you! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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John Garland

June 21, 2024

5  out of  5
rating by John Garland
"Jane is always helpful Office staff is great"
We responded:
"John, I'm thrilled to hear that Jane and our office staff have been consistently helpful and great! We're pleased to know you've had a 5-star experience with us. Thank you for your kind feedback, and we look forward to assisting you further. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Matthew Tillman

June 18, 2024

5  out of  5
rating by Matthew Tillman
"Scott and his team are amazing. Whenever I call they are super responsive and they always take care of my needs."
We responded:
"Matthew, I'm thrilled to hear that you find our team super responsive and attentive to your needs! We're pleased to provide you with amazing service and ensure your satisfaction. Thank you for choosing our office for your insurance needs! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Regina O'Hare

June 6, 2024

5  out of  5
rating by Regina O'Hare
"Always kind and eager to help. Double checks to make sure you understand the coverage you have and gives recommendations on any new coverage you may need. Have never had a negative experience."
We responded:
"Regina, your feedback is truly appreciated! I'm pleased to hear that you find our coverage explanations helpful and our recommendations valuable. We're grateful for your positive experience and look forward to assisting you with any future insurance needs. Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Nathan P

May 24, 2024

5  out of  5
rating by Nathan P
"This is a terrific insurance company where the staff does their absolute hardest to make sure you feel informed and comfortable while working together with them. Keep up the excellent work! 6/5 Stars"
We responded:
"Nathan, we are thrilled to hear you had a terrific experience with our team! We are pleased that you found our staff informative and accommodating. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need assistance in the future, feel free to reach out! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Don Reece

May 16, 2024

5  out of  5
rating by Don Reece
"Been with them for sixty three years. Always there for my every need and always competitive."
We responded:
"Don, we are grateful for your loyalty over the past sixty-three years! We are pleased to have been there for all your insurance needs and to provide competitive rates. Thank you for your ongoing trust and support! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Ed Eshleman

May 10, 2024

5  out of  5
rating by Ed Eshleman
"Very knowledgable and helpful. I always appreciate their quality service."
We responded:
"Alka, I'm pleased to hear that you find our team very knowledgeable and helpful! Providing quality service is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. Thank you for choosing Scott Davidson - State Farm Insurance Agency, Independence, MO."
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Cami Wagers

May 6, 2024

5  out of  5
rating by Cami Wagers
"This office is great! I really believe that they are looking out for me and my family’s best interest. I never feel like they are just trying to sell me something. My needs are truly evaluated and the cost is always affordable. The staff there is always friendly and helpful. I couldn’t ask for anything more in an agency."
We responded:
"Cami, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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cindy moore

April 24, 2024

5  out of  5
rating by cindy moore
"Carrie is amazing and always remembers my name. Love the personal touch"
We responded:
"Cindy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Carrie cares a lot about our customers. - Scott Davidson - State Farm Insurance Agent"
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Lisa Mills

April 19, 2024

5  out of  5
rating by Lisa Mills
"Very enjoyable to work with. Office staff is nice and friendly and willing to do what they can to help you out. If you need a new insurance agent, please consider Scott and his staff."
We responded:
"Lisa, I'm glad to hear that you had an enjoyable experience working with the team! It's always a pleasure to work with clients like you, and I'm glad to hear that my team and I could provide you with a positive experience. - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Dean Keeling

March 18, 2024

5  out of  5
rating by Dean Keeling
"Friendly, helpful, all around great group to work with. Whenever I have questions they are quick to respond."
We responded:
"Dean, we are thrilled to hear about your positive experience with our team! Providing friendly and helpful service is our top priority, and we are delighted that we could assist you promptly whenever you had questions. Thank you for choosing us as your insurance agency - we appreciate your kind words! Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Brett Thomason

March 11, 2024

5  out of  5
rating by Brett Thomason
"Great service and people!"
We responded:
"Brett, we are delighted to hear that you had a great experience with our team! Thank you for choosing us to assist you with your insurance needs! - Scott Davidson - State Farm Insurance Agent, Independence, MO"
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Liz Smith

February 20, 2024

1  out of  5
rating by Liz Smith
"I’m very unpleased and dissatisfied with this office. I made sure to cancel my policy today after speaking with Carrie, she was rude, lacked empathy and could care less about my concerns and how to resolve them. She was more concerned about rushing me off the phone. And she was even more happy when I called to cancel my policy asking if she could do anything else to make my day great. I highly recommend not to do business with his office or any State Farm office. After four increases in six months with no claims or tickets, I was able to get more coverage a gap policy, life insurance policy, less than what they were charging me!!!!"
We responded:
"Hi Liz, First, thank you for your business. We value customer service and always strive to provide the best experience for our customers. These situations are not common with our agency and team, but we do consider them with our team when they arise. We are happy to take a look into your situation and see how we can improve in the future. Thank you for your feedback and if there's anything else we can do for you, please let us know. "
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Liz Blalock

February 19, 2024

5  out of  5
rating by Liz Blalock
"Great insurance company and such great rates! Saved us hundreds on our combined insurance premiums and a family oriented office! Friendly staff and awesome customer service!"
We responded:
"We love seeing reviews like this, Liz! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
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Dani Forrest

February 19, 2024

5  out of  5
rating by Dani Forrest
"Best State Farm to work with. Love Carrie and the rest of the team!"
We responded:
"Dani, thank you for the positive review & shout out for Carrie. We appreciate you! "
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Judy Lampton

February 7, 2024

5  out of  5
rating by Judy Lampton
"Great staff, friendly and helpfull."
We responded:
"Judy, thank you for the kind words! We are delighted to hear that our staff was friendly and helpful. We're here to help whenever you need!"